Ecommerce Consultants
Service

Ecommerce Strategy for Kenyan Brands

Most Kenyan online stores plateau because they're following tactics without a strategy. We build a bespoke growth roadmap — from pricing architecture to channel mix — built specifically for the Kenyan market, your platform, and your category.

Call a consultant

Are you working hard but not growing?

Unclear ROI on Ad Spend

You're spending heavily on Meta and Google Ads, but your cost to acquire a Kenyan customer is eating into your margins.

Western Playbooks Failing

Strategies that work in the US or UK fall flat in Nairobi because they ignore M-Pesa, local logistics, and Kenyan buyer behaviour.

Revenue Plateaus

Your store hit KSh 1M/month quickly, but you haven't been able to scale past it without profitability dropping.

How we approach ecommerce strategy

01

Kenyan market competitive audit

We map out exactly what your local competitors are doing, and where they leave opportunities for you to capture market share.

02

Revenue gap analysis and growth roadmap

We identify exactly where you are losing revenue in your funnel and provide a clear, step-by-step unblocking strategy.

03

Channel strategy

We evaluate the true cost and return of SEO, Paid Social, Search, and WhatsApp Commerce in the Kenyan context.

04

90-day prioritised action plan

You leave with a step-by-step execution roadmap. You’ll know exactly what to do first, second, and third.

This service is right for you if...

  • Kenyan DTC brands doing at least KSh 500K/month
  • Retailers moving from physical stores to an online-first model
  • Founders who need clear ROI tracking across their channels

This isn't for you if...

  • Dropshippers sourcing products they have never seen
  • Businesses without product-market fit

How it works

1

Week 1: Discovery & Audit

We dig into your analytics, ads, and platform.

2

Week 2–3: Strategy Formulation

We build the bespoke roadmap based on our findings.

3

Week 4: Roadmap Delivery

We present the 90-day execution plan.

4

Ongoing: Execution Support

We help you or your team implement the changes via retainer.

Frequently asked questions

How long does a strategy engagement take?

A standard strategic audit and roadmap takes 4 weeks from kickoff to delivery.

Do you implement the strategy for us?

Yes. Once the roadmap is delivered, you can hire us on a project or retainer basis to execute the strategy.

Do you only work with brands in Nairobi?

No. While we are based in Nairobi, we work with ecommerce businesses across Kenya and East Africa.

Case Study • Fashion

Local Athleisure Brand

They had a great product, but checkout abandonment was high. We plugged the leaks and doubled their revenue.

Read case study
+237%
Key Result

Ready to grow your Kenyan online store?

Call a consultant to discuss how our methodology applies to your business.

Call a consultant