Ecommerce consulting services built for Kenyan brands
From Shopify setup to conversion rate optimisation — every service is designed around how Kenyan shoppers buy, how Kenyan payments work, and how Kenyan brands compete. No generic playbooks.
Ecommerce Strategy
Most Kenyan online stores plateau because they're following tactics without a strategy. We build a bespoke growth roadmap — from pricing architecture to channel mix — built specifically for the Kenyan market, your platform, and your category.
- •Kenyan market competitive audit
- •Revenue gap analysis and growth roadmap
- •Channel strategy (SEO, paid, social, WhatsApp commerce)
- •90-day prioritised action plan
Shopify Consulting
Kenya's fastest-growing DTC brands run on Shopify — but most are leaving revenue on the table through poor theme choices, missing M-Pesa integration, and checkout flows designed for Western markets. We fix that.
- •Shopify store audit and technical fixes
- •M-Pesa and local payment gateway integration
- •Theme optimisation for Kenyan mobile users
- •App stack review — remove what slows you down
Conversion Rate Optimisation
The average ecommerce conversion rate in Kenya is under 1.5%. We systematically find and fix the leaks in your funnel — from your homepage to your checkout — using data, not guesswork.
- •Full funnel audit (heatmaps, session recordings, analytics)
- •Checkout and cart abandonment fixes
- •Product page optimisation
- •A/B testing roadmap with prioritised hypotheses
Ecommerce SEO
Ranking your Kenyan online store on Google requires a different approach than global SEO. We build topical authority around Kenyan search behaviour — so your store appears when buyers in Nairobi, Mombasa, and beyond are ready to buy.
- •Kenyan keyword research and content strategy
- •Technical SEO audit and implementation
- •Product and category page optimisation
- •Link building from Kenyan and African publications
Email & Retention Marketing
Acquiring a new customer in Kenya costs 5–7x more than keeping one. We build automated email and SMS flows that recover abandoned carts, re-engage lapsed buyers, and grow customer lifetime value — without ongoing ad spend.
- •Welcome series, abandoned cart, and win-back flows
- •Segmentation strategy and list health audit
- •Campaign calendar and copywriting
- •Klaviyo / Mailchimp setup and integration
You need expertise, not a team of 12 with a project manager you'll never meet.
Agencies spread your budget across account managers, junior strategists, and overhead. As a specialist consultant, you get direct access to senior expertise — faster decisions, lower cost, and strategy built for your specific situation.
| Consultant | Agency | |
|---|---|---|
| Point of contact | You, always | Rotates |
| Strategy built for Kenya | Yes | Rarely |
| Contract | Flexible | 6–12 months |
| Cost | Efficient | High overhead |
| Speed to results | Faster | Slower |
Ways we can work together
Whether you need specific guidance, a hands-on project, or long-term growth partner, we have structured engagements built for transparency.
One-off Audit
A focused 5–7 day deep dive into your store, funnel, or SEO. You leave with a prioritised action plan you can implement yourself or with your team.
Project
A defined-scope engagement — Shopify migration, CRO sprint, SEO foundation build. Clear deliverables, fixed price, no surprises.
Monthly Retainer
Ongoing strategic partnership. Weekly check-ins, continuous optimisation, and a dedicated consultant who knows your business.
Not sure which service you need?
Call us today. We'll diagnose your biggest growth bottleneck and tell you exactly what to focus on first.
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